The manager of the establishment has access to an administration interface, secured with login and password, made up of 2 modules:

1. Setting and configuration of the establishment (reserved for the webmaster / web agency)
2. Daily management of bookings (working tool of the owner / manager of establishment or his reservation staff)

Setting and configuration of the establishment

• multi-language system (Français, English, German)
  • translations provided for all the keywords supplied with the system
  • ability to add new languages
  • enabling / disabling languages from the administration console
     
• Setting of general data of the establishment
  • address details
  • access map
  • payment methods proposed (CB, VISA, AMEX, MASTER CARD, Paypal, bank transfer, check, gift vouchers, etc ... )
  • VAT rates
  • billing information
  • presentation texts of the establishment
  • large-format photographs to download
  • automatic resizing images to fit the layout
  • aaption field for each photograph
     
• List Stock of all the rooms available
  • each room apprears separatly on planning chart
  • activation / deactivation room on the planning chart
     
• List Categories of rooms
  • each room may be associated with one or more categories
  • translation fields for fields describing category
  • descriptive text
  • large-format photographs to download,
  • automatic resizing images to fit the layout
  • caption field for each photograph
  • automatic creation of a Slideshow published on the public side
  • grid of the services configurable with a single click
     
• List Commercial Formulas for each category of room
  • illimited number of formulas for each category
  • price per night, per period or per person
  • rates applicable on certain days of the week if necessary e
  • very flexible definition periods/seasons (week, weekend, month, ..)
  • customizable grid of options
    • price per unit, per person or per stay
    • setting of options as included, mandatory and optional for each commercial formula
       
• referencing of the public site
  • specific fields for referencing (title, description, keywords)
  • sensitive fine-tuning of the keywords and meta tags in languages published

Daily management of reservations

General principle: For the daily management, the hotel manager accesses the planning chart that allows him to quickly visualize the activity of its establishment.
He switches to List mode to access to records to be processed. All correspondence with the client is based on the server and does not require the use of an e.mail server. With each new message posted by the owner on the client's file, the customer receives an alert email asking to connect to the site (customer area) to read the message. Messages are archived in the form of (fil courrier ?) and are readable in chronological order.

• Interactive planning
  • display of the reservations over 2 months
  • the status of each reservation file is symbolized by a color:
    • Yellow: on option
    • Green confirmed booking
    • Blue archived file
  • reservation files can be created from planning chart for clients who have not gone through the web site
  • ability to neutralize dates for rooms unavailable (eg under work)
  • access to the customer's file directly from the planning chart
• list of Incoming Files
  • includes new applications and answers from customers pending processing
  • all exchanges between client and hotelier are stored on the server and displayed in the form of (fil courrier?)
     
• List of follow-up files
  • includes all the active files already handled or awaiting client's action
  • depending on the status of the booking (option or confirmed) the line recording the booking is yellow or green
  • list of possible actions on each file:
    • change dates
    • write to the client
    • change the status of a file: from option to confirmed
    • add / change services/options
    • cancel a file
  • Billing
    • edition of invoices
    • register payments
    • closing and archiving files

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